11 May Why you should turn to a local wooden fence company
Zepco Fence is proud to be a locally owned and operated wooden fence company. We have been installing residential wood fences and commercial fences and taking care of customers in South Florida since 1972 – that’s almost 50 years. (In South Florida, you know that’s saying a lot!) The only way to achieve that kind of longevity is by providing exceptional customer service. And we are proud to say that that’s exactly what we do!
What does exceptional customer care mean to us? It means:
- If you’re interested in a PVC fence or a wood fence of modern design, you’ll be dealing directly with Jerry Zepatos, the owner of Zepco Fence.
- You can expect expert installation because we only hire the best wooden fence installers.
- Your new vinyl, PVC, aluminum or residential wood fencing will be made with high-quality materials that will provide the security and style you demand in a residential or commercial fence.
Whether you are in the market for a residential wood fence or a birthday present for your Aunt Grace, there are other benefits to turning to small local businesses like Zepco Fence, too.
As Nicole Leinbach Reyhle, the author of Retail 101: The Guide to Managing and Marketing Your Retail Business, noted in Why You Need to Support Small Businesses, which is posted on the Forbes website, “Small business is – quite frankly – big business. The Small Business Administration identified that there are more than 28.2 million businesses operating in the United States as of March 2014, with about 63% of new jobs being created from small businesses between 1993 and mid 2013. Of these 28.2 million businesses, most are “self-employed” – making up about 3/4 of the U.S.’s total businesses. Meanwhile, approximately half of small businesses survive five years or more, many of which make up your local LOCM +0% coffee shops, favorite local boutiques, preferred chiropractor or local pet shop.” AND we would add, your favorite wooden fence company!
According to Nicole, who is also the founder of Retail Minded and the Independent Retailer Conference, many consumers not only overlook small local businesses like ours – they overlook them for the wrong reasons. “Customers assume that pricing will automatically be higher at a small business vs. a corporate owned store, as well as they dismiss the perks that many small businesses offer such as customer care, inventory assortment and community support.”
One common misconception, she says, is the idea consumers have that inventory is more readily available at big box stores. “Smaller merchants have the same access to vendors as big box stores do, therefore if you need an item and it’s not available in their store, it’s likely they can get in touch with the vendor right away and try and order it for you right away,” she says.
If you have your heart set on a certain kind of modern wooden fence and you don’t see it pictured on our website, just ask Jerry about it. If you are looking for an ornamental commercial fence of a particular style or design and haven’t been able to find it anywhere, talk to Jerry.
Which brings us back to the issue of customer service, which Nicole says, “is more personalized, hands-on and noteworthy from smaller businesses.”
Whether you are looking for fences of PVC for a commercial application or residential wooden fencing that will look attractive and meet the requirements for a pool enclosure, we know that a new fence is an important investment. In the end, it’s not about the fence, it’s all about the safety and security of your family, your pets or your business.
We’d just like to leave you with this thought from Nicole:
“When you consider how many small businesses surround you in your everyday lives, it is impressive to think about the amount of time, commitment and labor these hard working individuals contribute to make their businesses both come to life and stay alive.”